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Technology, Business Competence, Teamwork & Relationships, Customer & Client Engagement

Duration

This course is run for 12 months, 1 day per week.

Delivery Location
Delivery Mode
Accredited
Government Funding
Funding Option

BSB30120 Certificate III in Business

Face to Face and Assessment, On-line, Traineeships

Course Overview

This qualification trains you in four areas. Technology, Business Competence, Teamwork and Relationships, Customer and Client Engagement. Some of the skills you are learning include: using digital technologies to communicate in a work environment, design and produce spreadsheets, write simple documents. Develop and present business proposals, present and debate ideas, support effective workplace relationships. Process customer complaints and respond to service needs of customers who are living with a disability.

Benefits

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.

This course provides the benefits of:

  • Develops Critical Thinking
  • Provides Networking Opportunities
  • Provides Increased Credibility
  •  Develops Communication and Collaborative Skills

Learning Outcomes

The unit requires the person to demonstrate personal awareness and knowledge of health and safety legislative requirements in order to work safely and prevent injury or harm to self and others. It covers identifying and orally reporting common construction hazards, understanding basic risk control measures, and identifying procedures for responding to potential incidents and emergencies

The Core Topics covered include:

  • BSBCRT311 – Apply Critical Thinking Skills in a Team Environment
  • BSBPEF201 – Support Personal Wellbeing in the Workplace
  • BSBSU211 – Participate in Sustainable Work Practices
  • BSBTWK301 – Use Inclusive Work Practices
  • BSBWHS311 – Assist with Maintaining Workplace Safety
  • BSBXCM301 – Engage in Workplace Communication

There is 12 modules in this Certification.

Career Opportunities

  • General Clerk
  • Human Resources Clerk
  • Payroll Officer
  • Data Entry Operator
  • All areas where Administration skills are required

Course Duration

This course is run for 12 months, 1 day per week.

Units of Competency

The Core Topics covered include:

  • BSBCRT311 – Apply Critical Thinking Skills in a Team Environment
  • BSBPEF201 – Support Personal Wellbeing in the Workplace
  • BSBSU211 – Participate in Sustainable Work Practices
  • BSBTWK301 – Use Inclusive Work Practices
  • BSBWHS311 – Assist with Maintaining Workplace Safety
  • BSBXCM301 – Engage in Workplace Communication

There is 12 modules in this Certification.

  • BSBXCM301 - Engage in Workplace Communication
  • BSBCRT311 - Apply Critical Thinking Skills In A team Environment
  • BSBTWK301 - Use Inclusive Work Practices
  • BSBOPS303 - Organise Schedules

Pre-requisites

Must attend the face-to-face learning

Entry Requirements

  • Must be over 18 years of age
  • Have 100 points of Identification

Assessment

The assessment methods used for this course are a combination of:

Questioning – Written/ oral questions, interviews, self-evaluation and questionnaires.

Product-Based Methods – Reports, displays, work samples, role plays, presentations and outputs.

Direct Observation – Assessments in real time in the workplace or in a simulated off-the-job situation that reflects the workplace.

Third Party Evidence – Observations, skills workbooks, workplace assessment workbook, logbook and third party reports.

Accreditation & Award

To obtain your Certificate III in Business, you must complete the theory workbooks and be marked competent by your trainer.

Delivery Locations

We delivery this course in the following locations

Fees & Funding

Enquire with our admin team to found about the course fees.

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Enrol Now

Below are our available intakes the  BSB30120 Certificate III in Business. Select the intake you wish to enrol into and complete the Online Enrolment Form

There are currently no intakes available! Please contact us here for more information.

Need some help deciding?

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