Summer Skills Communication and Empowerment of Older People


Six weeks including time for workplace hours/simulation labs

Delivery Location
Government Funding
Funding Option
This training is subsidised by the NSW Government

Statement of Attainment in Individual Support (Communication and Empowerment of Older People)

Course Overview

This course provides foundational skills and knowledge required communicate with effectively with clients, colleagues, management and other service providers in the community care sector.  In addition the course provides the skills to provide individual support services in a manner that focuses on improving health outcomes and quality of life for older people, using a person-centred approach.


  • Enhanced career opportunities for entry level roles as community care and personal care workers, particularly for older clients
  • Access to experienced trainers and community sector experts

Learning Outcomes

In this course you will learn how to:

  • Communicate with and support older people and overcome barriers to communication such as deteriorating eyesight, hearing or speech
  • Promote health and re-enablement of older people including how to encourage clients to take control of their own care

Career Opportunities

  • Students undertaking this course will have enhanced career opportunities for entry level care roles in a residential or community context. These units also provide a pathway to Certificate III Individual Support and other qualifications from the Community Services Training Package.

Course Duration

Six weeks including time for workplace hours/simulation labs

Units of Competency

  • CHCAGE001 - Facilitate the empowerment of older people
  • CHCC0MOO5 - Communicate & work in health & community services

Entry Requirements

To access funding you must be:

  • Between 16 and 24 years of age
  • no longer at school;
  • Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen;
  • living or working in NSW.


Students will need to undertake an LLN quiz prior to enrolment.  This quiz will help us to determine the appropriate level of academic support that will be needed to successfully complete your training and assessment.


Please note that you will need reading skills to be able to read and interpret policies, procedures and client documents.

Accreditation & Award

On successful completion of your training and assessment you will be eligible to receive a Statement of Attainment in Individual Support (Communication and Empowerment of Older People)

Delivery Locations

This course will run face to face, 9 am to 3.30 pm two days per week for two weeks.

Fees & Funding

This training is subsidised by the NSW Government. If you would like to find out more about the course, call the College on 02 4472 9202 or visit our website for more information about this course and other upcoming courses.


Need some help deciding?

Please contact our Administration Team on 02 4472 9202, email or download our enrolment form our Home Page or Student Information Page and email it to with 100 points of ID.