Appeals Policy

South Coast Community College is committed to providing students with a positive experience when interacting with college staff and undertaking formal assessments.  The College is committed to providing a transparent approach to all aspects of assessment and all students will be informed of assessment processes, requirements, timelines, reasonable adjustments and their right to appeal final assessment outcomes at enrolment and course commencement. Students will be provided with constructive feedback when advised of the assessment outcome and offered the opportunity to appeal the assessment result. Students have the right to lodge an appeal against competency decisions made if:

  • they believe the outcome is invalid; or
 
  • they feel the process was invalid, inappropriate or unfair.
 

South Coast Community College Assessment Appeals Process will follow the principles of natural justice and procedural fairness and all appeals will be addressed in a fair, efficient and confidential manner.  All assessment appeals will be treated seriously and investigated thoroughly. All stages of the appeals process will be documented, and notes provided to all parties involved, including the outcomes of the appeal and reasons for the decisions made. There is no fee or charge levied for any appeal processed. The Assessment Appeals Procedure is detailed in the Student Handbook available on this website.  It commences with an approach to the assessor to seek clarification in the first instance. If you wish to lodge a formal Assessment Appeal, please contact the Chief Executive Officer (ceo@southcoastcolleges.edu.au) detailing your reasons for appeal and providing your full name and phone number. Please note that any student who is dissatisfied with the Assessment Appeals Process may access the South Coast Community College’s Complaints Process which is also detailed in the Student Handbook.